Topic: Got a computer bug -- through Teeworlds??
Hi, I have a problem. Please be patient with me, English is not my first lenguage and I am not a computer wiz.
I am the mom of a 13 years old boy who used to play your game a couple of times per week. Our home computer operates on Windows Vista, with Avira for the security.
The last time he played your game was the last time the computer worked. For what he remembers, the next time he turned it on, he clicked on the Teeworlds icon, clicked run, then a blue screen appeared with lots of writing on it about memory transferring to hard disk and a lot of numbers at the bottom of the screen. He then force closed it by pushing on the power button. At the next restarting, we couldn't get further than the HP home screen, not able to get into Windows, and then the screen turned black, with only the insertion pointer blinking. I tried many times to restart in Safe Mode, to no avail. The computer is frozen, doesn't obey any command, the screen is totally black except for the insertion pointer and I have to push on the power button on the tower to turn it off.
A few weeks later, with our computer still down, my son went to his grandmother to do his homework on her computer. That computer operates on Windows XP with 2 antiviruses, one of which is Avira. He went to your site on that computer, then, looking for a friend, logged onto a server where this guy was. That server worked like a CTF, but in the server list had a different game type name. He went onto that server, exchanged a couple of messages to say hello, logged off and did his homework. The next time we turned that computer on, a lot of writing appeared on the screen, then it went black. Not even the blinking of the insertion pointer, in that case. Following that, it has been impossible to turn the computer off, even by pushing on the power button. We have to unplug. It won't start in safe mode either.
This reminds me that last spring, we got another plague, Vista Internet Security 2010, which also froze the computer. Fortunately, I was able to login in safe mode and was able to find a solution on the web, that included both a patch to temporarily disable the popup windows and a scan with Malewarebytes. I am now writing this on my cellphone, but when I recuperate our computer, I promise to get back to you with the exact name of our savior. Credits are due to whom they belong.
Please note that we then had the misfortune of having an up to date Norton Internet Security as protection. It never saw anything, even when scanning in safe mode, and "They" wanted to charge me 99$ to solve a common bug their product had let pass. Ha! We are not with them anymore.
Did we get this malware through Teeworlds? That's a good question. The thing is, we don't do any other "risky" activities. One thing is certain, though, the last two bugs appeared just after using a server linked to your game. If needed, I could provide (in private) the date my son logged onto that fatal server and the username of his friend. Maybe this could help locate the problem.
I am a single mother with 2 kids, just one small income, no alimony. I have a hard time to make ends meet. I cannot afford to send the computer in for repair or debugging. And I don't want to erase the hard disk. Too many pictures my kids took, too many memories. I know, we should have had a backup of all that, but that also meant money, and there was always something more urgent. It's called fireman's management. ;-)
Can someone please help me? I am willing to learn and to take the time to do all the work necessary to fix this, but I simply don't have a clue on what to do.
At least, with the second occurrence of the same problem, we now known where it probably began.
So, if you, Teeworlds administrators or savvy users, have any help or clues to offer, please, don't hesitate, do contact me. Besides, I am sure many got caught once if we were twice. Or thrice.
If you can, please do something for the sake of the game you like, for your community, and for one of your players. I am sure this will end up helping many.
Best luck to you,
;-)