1 (edited by Anicouni 2010-12-21 23:46:12)

Topic: Got a computer bug -- through Teeworlds??

Hi, I have a problem. Please be patient with me, English is not my first lenguage and I am not a computer wiz.

I am the mom of a 13 years old boy who used to play your game a couple of times per week. Our home computer operates on Windows Vista, with Avira for the security.

The last time he played your game was the last time the computer worked. For what he remembers, the next time he turned it on, he clicked on the Teeworlds icon, clicked run, then a blue screen appeared with lots of writing on it about memory transferring to hard disk and a lot of numbers at the bottom of the screen. He then force closed it by pushing on the power button. At the next restarting, we couldn't get further than the HP home screen, not able to get into Windows, and then the screen turned black, with only the insertion pointer blinking. I tried many times to restart in Safe Mode, to no avail. The computer is frozen, doesn't obey any command, the screen is totally black except for the insertion pointer and I have to push on the power button on the tower to turn it off.

A few weeks later, with our computer still down, my son went to his grandmother to do his homework on her computer. That computer operates on Windows XP with 2 antiviruses, one of which is Avira. He went to your site on that computer, then, looking for a friend,  logged onto a server where this guy was. That server worked like a CTF, but in the server list had a different game type name. He went onto that server, exchanged a couple of messages to say hello, logged off and did his homework. The next time we turned that computer on, a lot of writing appeared on the screen, then it went black. Not even the blinking of the insertion pointer, in that case. Following that, it has been impossible to turn the computer off, even by pushing on the power button. We have to unplug. It won't start in safe mode either.

This reminds me that last spring, we got another plague, Vista Internet Security 2010, which also froze the computer. Fortunately, I was able to login in safe mode and was able to find a solution on the web, that included both a patch to temporarily disable the popup windows and a scan with Malewarebytes. I am now writing this on my cellphone, but when I recuperate our computer, I promise to get back to you with the exact name of our savior. Credits are due to whom they belong.
Please note that we then had the misfortune of having an up to date Norton Internet Security as protection. It never saw anything, even when scanning in safe mode, and "They" wanted to charge me 99$ to solve a common bug their product had let pass. Ha! We are not with them anymore.

Did we get this malware through Teeworlds? That's a good question. The thing is, we don't do any other "risky" activities. One thing is certain, though, the last two bugs appeared just after using a server linked to your game. If needed, I could provide (in private) the date my son logged onto that fatal server and the username of his friend. Maybe this could help locate the problem.

I am a single mother with 2 kids, just one small income, no alimony. I have a hard time to make ends meet. I cannot afford to send the computer in for repair or debugging. And I don't want to erase the hard disk. Too many pictures my kids took, too many memories. I know, we should have had a backup of all that, but that also meant money, and there was always something more urgent. It's called fireman's management. ;-)

Can someone please help me? I am willing to learn and to take the time to do all the work necessary to fix this, but I simply don't have a clue on what to do.
At least, with the second occurrence of the same problem, we now known where it probably began.
So, if you, Teeworlds administrators or savvy users, have any help or clues to offer, please, don't hesitate, do contact me. Besides, I am sure many got caught once if we were twice. Or thrice.

If you can, please do something for the sake of the game you like, for your community, and for one of your players. I am sure this will end up helping many.

Best luck to you,

;-)

2

Re: Got a computer bug -- through Teeworlds??

I may be able to help you troubleshoot this problem. First of all turn your computer on. You need to start your computer in safe mode. Safe mode usually boots your computer up. To start in safe mode turn your computer on. As soon as you hit the power button keep hitting f8 on the keyboard. A menu should appear. There will be a few different options, Safe mode, Safe mode with Networking, Safe mode with Command prompt, ect.. Just use the arrow keys to scroll down or up to the desired mode. Just start with plain old Safe Mode. Hit return, or enter, to select the boot. Let everything load until your computer has started up. If it has not, you might need to try something different. Just start the computer back up, once again hit f8 over and over again until your boot menu comes up. There will be an option "Last known good configuration that worked," use your arrow keys to tab over to it. Hit enter, wait for it to boot up.. If this doesn't work..I may be able to think of another method. As for a solution to terminating the server issue I cannot help you there. Please reply back with any questions. Best of luck

3

Re: Got a computer bug -- through Teeworlds??

Huh, I guess you're the first mom coming on that forum, so welcome!

Personnaly, I doubt this 'bug' is directly due to Teeworlds, I mean it's probably not a malware from the game, but probably from something connected to it - I don't know some problem with the graphic card or anything like that. It's really strange you got the same problem on the two PCs though, and just after installing that game. I never heard of such an issue with Teeworlds, so it cannot be a simple usual malware, just your computer who has problems to run it - that might be linked to the graphics, to the sounds, or to anything only used in games.

Bu-leader:

Anicouni wrote:

It won't start in safe mode either

She already tried that hmm

Not Luck, Just Magic.

4

Re: Got a computer bug -- through Teeworlds??

Oh... Maybe get a boot disc? Not too much money at all..Well good luck

5

Re: Got a computer bug -- through Teeworlds??

flamin wrote:

this happened too me aswel!! i lost 2 laptops due too this, it was unfixable..

I ended up taking it too a tech, Ends up my son had downloaded a "bot" too change his color, and it sends all your bank details that you have used on it, too the hacker and removes the bootloader, thats the reason you cant get into safemode!

I cant help you, But i dont think it is any luck trying anything unnecessary.....

Sorry.


I banned my son from the game, But I now play the game myself somtimes. smile

Consider yourself as being warned for flaming / useless post.

Antoine de Saint Exupéry: It seems that perfection is reached not when there is nothing left to add, but when there is nothing left to take away.
Besides -  I am the gfx guy!

6

Re: Got a computer bug -- through Teeworlds??

For future posts i would appreciate you to cut the crap and get to the point, it's not amusing to read a horribly written post with such a length. Just focus on the important parts, it's called fireman's management. ;-)

Wether or not you are a devoted mom or the president of Zimbabwe, no one gives a damn, so keep things objectiv.

The solution to your problem is to give your son a proper beating for doing the same error twice.

*** JUSTICE ALWAYS WINS ***

7 (edited by Kottizen 2010-12-21 15:58:57)

Re: Got a computer bug -- through Teeworlds??

Anicouni wrote:

Hi, I have a problem. Please be patient with me, English is not my first lenguage and I am not a computer wiz...

Hello,

I personally have never experienced this and I haven't seen any topics about an issue similar to your issue here on the Teeworlds forums. There clearly is some connection between Teeworlds and the anti-virus program. The program you had is a program I have never heard, and it doesn't look very big.

What I would suggest is that you reinstall Windows and after that switch to another anti-virus program, such as AVG free or ZoneAlarm. Both of those are free, but they still protect you very well. If you have money over and want to pay for a program, consider Kaspersky.

Most people tend to have important files on their computer(s) too. If you have that, please return here and tell us (me) that before you reinstall, in order to make sure they won't get lost.

It is technically impossible to get a virus through Teeworlds (if there aren't any bugs), providing you are playing on a pure server (CTF, DM or TDM) with an official map (ctf1-5 and dm1-7). You should also make sure that you are using the latest client from the web site. Do not take the development version. I believe that when this has been resolved, your child should be able to play Teeworlds again without any problems, as they game itself isn't very dangerous.

Direct link to the right client:
http://teeworlds.com/?page=downloads&id=5063

Sincerely,
Martin

8

Re: Got a computer bug -- through Teeworlds??

I have seen this once, at a frend, he uses Windows Vista too.
He downloaded teeworlds, started it and he got a BSoD.
@Kottizen: Could it be because of Vista?

I hope for you that it will be fixed soon.

9 (edited by Anicouni 2010-12-21 18:41:10)

Re: Got a computer bug -- through Teeworlds??

Dune wrote:

Huh, I guess you're the first mom coming on that forum, so welcome!

Personnaly, I doubt this 'bug' is directly due to Teeworlds, I mean it's probably not a malware from the game, but probably from something connected to it - I don't know some problem with the graphic card or anything like that. It's really strange you got the same problem on the two PCs though, and just after installing that game. I never heard of such an issue with Teeworlds, so it cannot be a simple usual malware, just your computer who has problems to run it - that might be linked to the graphics, to the sounds, or to anything only used in games.

hmm

Thanks for the welcome! smile
I am pretty sure this problem is not coming directly from the game or its main server, but from an affiliated server, like the one my son says acted like a CTF, but had a different category name.
As for both computers, they had been working fine up to that. Here is the link to our computer's specs. It's an HP m8247c. I believe it had enough processor/memory/graphic card for Teeworlds.
http://h10025.www1.hp.com/ewfrf/wc/docu … =ot_search

Bu-leader wrote:

Oh... Maybe get a boot disc? Not too much money at all..Well good luck

Thanks, would you have any suggestions for a boot disc?

To Flamin: it seems I can't quote you, don't know why, but your comment is helpful. Anybody got any idea on how to fix a broken bootloader? hmm

user11314 wrote:

For future posts i would appreciate you to cut the crap and get to the point, it's not amusing to read a horribly written post with such a length. Just focus on the important parts, it's called fireman's management. ;-)

Wether or not you are a devoted mom or the president of Zimbabwe, no one gives a damn, so keep things objectiv.

The solution to your problem is to give your son a proper beating for doing the same error twice.

Sure, I'll take your advice, it's not fireman's management that counts, it's the enlightening! One can see much better with the lighting up of fires!
By the way, the first time, we didn't realize where the problem came from, so I just caged them both for 2 weeks, (got 2 kids you know), (oups! Sorry, sorry, sorry for the boring details, please don't get angry at me again, please, please please!...) But the second time, I did just what you said, I repeatedly smashed his face in the keyboard. Well, even with the gory blood offering, the computer still didn't want to work. Must be a really angry god inside, not easily satisfied. Maybe if I cut my son's hands, or pull off his eyes... ;-b

Kottizen wrote:

Hello,

I personally have never experienced this and I haven't seen any topics about an issue similar to your issue here on the Teeworlds forums. There clearly is some connection between Teeworlds and the anti-virus program. The program you had is a program I have never heard, and it doesn't look very big.

What I would suggest is that you reinstall Windows and after that switch to another anti-virus program, such as AVG free or ZoneAlarm. Both of those are free, but they still protect you very well. If you have money over and want to pay for a program, consider Kaspersky.

Most people tend to have important files on their computer(s) too. If you have that, please return here and tell us (me) that before you reinstall, in order to make sure they won't get lost.

It is technically impossible to get a virus through Teeworlds (if there aren't any bugs), providing you are playing on a pure server (CTF, DM or TDM) with an official map (ctf1-5 and dm1-7). You should also make sure that you are using the latest client from the web site. Do not take the development version. I believe that when this has been resolved, your child should be able to play Teeworlds again without any problems, as they game itself isn't very dangerous.

Direct link to the right client:
http://teeworlds.com/?page=downloads&id=5063

Sincerely,
Martin

Thanks Martin, the antivirus program is Avira Antivir. For what I could read on the Internet, it is one of the most used. That might be a cause for the problem, I have been told many hackers go for the most popular programs, to get more preys.

I am sure the game itself is ok, but if some rogue servers are linked to it, maybe someone who has worked through the same type of problems has a good solution to offer... And maybe the community cares about its own safety and would be happy to see this solved, meaning the problem causers removed...

That's my problem, I have many important files on that computer, some important for me and some that would really pain my kids to loose. (I won't get into more details, for fear of inflaming some people wink . Otherwise, I would just have gone for a full reinstall of the system.

I would really appreciate if you or any other savvy person is nice enought to tell me how to reinstall the OS without loosing all the data, or any other way to get it working again without loosing the data.

For the security consigns, I'll certainly give them to my son, once I'll have gotten both computers to work again.

Thanks Driehoeck, I don't think it's because of Vista, my mom has XP, and her computer caught it too.

Annie

10

Re: Got a computer bug -- through Teeworlds??

Have you tried a system restore?

11

Re: Got a computer bug -- through Teeworlds??

Alias I don't think a system restore will work with the bootloader missing...I found a cheap boot disc and repair for you http://cgi.ebay.com/FIX-WINDOWS-VISTA-X … 1c17fa68eb Only 10 dollars there's probably some cheaper ones online but can't be asses to find them. If you do happen to purchase a boot disc, all you have to do is enable boot to cd on start up. To do this just hit f1 when you start your computer. Scroll down to boot order, change order to cd rom first.

12

Re: Got a computer bug -- through Teeworlds??

Thanks a lot Bu-Leader, I've sent a question to the seller, to know if he thinks there is a reasonable chance of solving my problem with his cd, which seems wonderful, if it can actually do all it is said to do.
But I'd wait till after Christmas time order it: the last thing I bought on eBay was on November 26th, smack on the U.S. Thanksgiving Friday, and it arrived just last Friday December 17th. :s That's the longest I have seen an envelope take from New York to Montreal: usually, it's a 3 days affair... (Oups, sorry, I'm again with irrelevant stuff...)

Anyway, thank you people, your help has given me back some hope. smile
If you have any other idea, I'll investigate it for sure.
And I'll update you on the progress. wink
Best luck!

13 (edited by ghost 2010-12-22 01:14:26)

Re: Got a computer bug -- through Teeworlds??

One question: You said the problem appeared on both pcs after playing teeworlds. Did your son play on that server that behaved like a ctf server, but was named differently in both cases? Or in other word: Is it likely that the problem is related to that special server? If yes, it could be helpfull to tell the name (or ip address) of the server, and also the gametype under which it appeared. It could be possible that certain server was a modified one, which exploited a bug in the teeworlds client, which then resulted in the operating system being broken. There were similar causes already, but as far as I know it was only possible to crash the teeworlds client. No other damage was possible. Also this bug has already been solved. But as stated before, it might be possible that there are other bugs which are being exploited by modified servers. Telling us more about that certain server your son used might help us prevent further damage to other teeworlds users and close the bug (if there is one).

However, i doubt this problem is related to avira. As far as I know this is a very solid antivirus program. Antivirus programs are usually programmed very safely, thus i doubt there are many possible hacker attacks against it (especially i doubt one would use teeworlds for that, there are probably better methods if you want to affect the antivirus program. Also teeworlds is not that wide spreaded.)

For Your problem I recommend you to use a live boot disk like http://www.knoppix.org/ and to mount your harddrive and save your important files on an external harddrive or usb stick or cds  (whatever is available to you). If you need further information about how to do that, there are many guides in the internet, for example This one here (which is based on a different live boot disk though, namely ubuntu live CD). Google will also give you a lot of useful results. After that you can simply reinstall Windows and copy the saved files back on your pc.

I hope I was able to give you some help,

ghost

14

Re: Got a computer bug -- through Teeworlds??

No problem but I don't understand how a server can crash a computer... Did your son download Teeworlds from the official website? If not then he may have downloaded the client along with a virus, twice. If this happens to another person, someone needs to investigate this. And yes boot discs always work, it will start up your computer but as for fixing it I don't know. I do know that you can fix it when its booted up by re installing the boot loader.

15 (edited by Anicouni 2010-12-22 20:07:14)

Re: Got a computer bug -- through Teeworlds??

Hi all, thanks for your insightful inputs. They made me think a bit.

After asking my son, a few things come up.

About the first incident, he can't remember which server it was. He was not even aware that his game might be in cause. It is just after the second incident that he made the connection. What now seems to have happened is that he was playing Teeworlds a lot at that time. So he played, and then turned the computer off. The next day, he turned the computer on, clicked on the Teeworlds icon and the next thing that happened was a blue screen with a lot of writing on it and words about transferring memory. He then turned the computer off with the power button. But he didn't make the link between that failure and the previous day.

Two Sundays ago, on Dec 12, he downloaded Teeworlds on my mom's computer. This was the latest version, 5.2, directly from the Teeworlds site. He also downloaded a custom map, the one on which his friend was, to be able to go and talk with him. The name or category of the map was CTF something.
This was probably around 8.00pm, Eastern Standard Time.

Now, I don't feel comfortable to divulgate my son's identity, even less his friend's, on an open forum. I'd have to ask the friend, and for that probably download a custom map... 8-P

Two days ago, when I came to this forum, I sent an email to the administrators through the "contact us" link, with the story, telling them I'd be glad to provide them with all the details, including both usernames, that could probably allow to identify the source of the problem. I sent another more detailed email yesterday. I didn't get any answer yet. It's been only two days... tongue

My uninformed guess is that the problem might well have come with that custom map. It is the only custom thing he uses, he doesn't download skins. He used to play on custom maps about half of the time.

I'd sure be glad if the trouble maker could be stopped!
I wonder if this person, instead of infecting all of the people who download his stuff all the time, which would allow for a quick discovery, wouldn't instead be infecting only some of the people some of the time, thus making himself much harder to uncover. big_smile
Which makes me wonder how that thing evaded up to date reputable antiviruses on 2 computers... Maybe it is just as you say, Ghost, not malicious program but a bug in the Teeworlds client that someone has found a way to exploit...
Who knows, even with Flamin's incidents and ours, it could come from somewhere else, but I guess you'll want to make sure...

About fixing my computer: following Ghost91 and Bu-Leader's suggestion, I'll have to go look for that Windows recovery cd which I made a long time ago. Kind of lost track of it. sad
I guess as Ghost91 said, the road to follow will be to get a live cd, recover the data and reinstall the system. I don't know how I could get just a bootloader patch, and if after installing that I'd be able to trust my computer with a just couple of scans.

Anyway, after Flamin said he had had the same problem twice and that it was the bootloader that had been invalidated, I did some more research and submitted my problem to the TechSpot forum. If I can't do it alone, I think I can get support from them if I follow their step by step instructions.

At least now, I have a better idea of how we got infected and a bit about what the bug might do. Before the second attack, I was in the fog, half wondering if it could be a hardware problem.

I remain available to confidentially provide the usernames to whom can uncover the bugger... wink wink

I'll keep you posted on what exactly is the extent of the damage and the fix.

Thank you so much everybody for the welcome and the help... smile

16

Re: Got a computer bug -- through Teeworlds??

HP - so is it hewlet Peckard (dunno the right spelling now)?

i dont think this has anything to do with teeworlds clients/modifies ect.. or malware at all..

those blue screens usually send you a message of Graphic errors

17

Re: Got a computer bug -- through Teeworlds??

Do you know the name (or perferably the IP) of the suspected server(s)?

18 (edited by Dune 2010-12-22 22:00:31)

Re: Got a computer bug -- through Teeworlds??

anicouni wrote:

Anyway, after Flamin said he had had the same problem twice and that it was the bootloader that had been invalidated, I did some more research and submitted my problem to the TechSpot forum. If I can't do it alone, I think I can get support from them if I follow their step by step instructions.

I've never heard of such a thing happening in the past, and Flamin was simply lying like a kid (post removed). And I've never heard of an antivirus spotting any malware in Teeworlds. Moreover, they aren't very effective when they are just running on background, you would need to analyse the application - and they wouldn't find anything as it's simply Teeworlds.

Was your child using the standard Teeworlds client? Malwares very probably come from client, not from server. Teeworlds is a maintained project, and there are few chances some faults exist - and faults that would make your PC crashing this way! Although, if your son was running a modded client, then everything is possible.

Not Luck, Just Magic.

19

Re: Got a computer bug -- through Teeworlds??

@Dune: Antivirus programs usually analyze executables when windows loads them in explorer/on the desktop.

Guesses on the causes of the computer not working anymore:
A malware-infected download sounds unlikely. Those might exist but probably wouldn't destroy the OS. Logically.
A vulnerability in the teeworlds client code for malware to get in the system: would be very interesting from a code point of view but very unlikely and nearly impossible if teeworlds wasn't running as administrator.

My guess is that the graphics card fried: Non-graphics-intense stuff might still work but when using more of the graphics card (like starting teeworlds; yes, teeworlds is indeed heavy on the gpu) corrupted memory might be accessed and kill the driver thus make it go bluescreen and maybe even destroy something on the file system and make it not boot anymore.
If the fan is too dirty or it's bad passive cooling or the fans are just installed wrong it can easily cause overheating.

You could take it apart piece by piece and try if it starts working again. I'd go with replacing the graphics card first (use an old one instead or put it in some other computer to try). Further things to try are: removing harddisk and trying with a (Linux) Live-CD; trying the harddisk on another computer (that on might be hard with windows).

This probably won't help much and I'm sorry there's nothing more we can do.

20

Re: Got a computer bug -- through Teeworlds??

No it isn't a graphics card error...nor a fan error. The computer would just shut down with out any further notice if the gpu fried. If it over-heated same thing, no warning just black screen. Blue screens always happen when the computer cannot turn back on because of a certain file missing.  Don't replace what isn't broken.

21 (edited by Lure 2010-12-24 18:41:04)

Re: Got a computer bug -- through Teeworlds??

flamin wrote:

[...]had downloaded a "bot" too change his color [...]

MMmh... I have been repeatedly offered modified clients that supposedly do that... random servers, unfriendly players with nicks I've never seen before... and they got quite angry after I rejected. I thought they just wanted to get me some spam sent and be rid of me while I repeatedly check my emails for the "awesome gift", so I didn't bother to give them a fake address to take a look at the offering...

If there's a small group around with a modified client that bricks windows machines, they wouldn't necessarily draw much attention as long as that thing doesn't spread to players other than the ones they target directly. Also they should only be able to hit the most inexperienced people and many of those don't even "complain" (unless you count inconsistent swearing) or tell the truth because they know they did something "stupid".

So maybe, even if the "rainbow comment" by flamin seems not very likely to be related, it might make sense to pursue this train of thought a bit further - just to be on the safe side.  I mean - come on - it definitely sounds like something that some people that roam the tee world might try to inflict upon others. And some people that might just fall for something like that and not even realize enough of what hit them to tell the story are around too.

22 (edited by Deleted User 2010-12-25 11:05:34)

Re: Got a computer bug -- through Teeworlds??

Anicouni wrote:

That's my problem, I have many important files on that computer, some important for me and some that would really pain my kids to loose. (I won't get into more details, for fear of inflaming some people wink . Otherwise, I would just have gone for a full reinstall of the system.

Independent of this problem you should make thoughts about a backup concept because you will get even after this problem earlier or later troubles again.

Anicouni wrote:

I would really appreciate if you or any other savvy person is nice enought to tell me how to reinstall the OS without loosing all the data, or any other way to get it working again without loosing the data.

Even if your important data is on the same drive as your system it's possible to reinstall your operating system without loosing any data. But it will make maybe a lot of work and in the worst case it will maybe need a lot of hours or more as a day (only the processing time):

1. You need access to a working computer with an internet connection.
2. Download and burn the GParted live CD from here and the Knoppix live CD or DVD from here.
3. After starting the GParted live CD and choosing things like the language a graphical interface will appear which allows you to modify your partitions.
4. Just shrink your system drive (in most cases drive C:\) and allocate the free disc space to a new drive (the file system should be NTFS).
5. Start the Knoppix live CD/DVD and copy your important data to your new created drive (Knoppix should be able to write to NTFS without problems, have made this the last time for a few years).
6. There is now no important data anymore on your system drive so you can format it with you Windows CD/DVD and reinstall your operating system.

Problems that can appear:

1. Your free disk space is smaller than your important data and you can't create with GParted a drive that is big enough to save all your data. In this case you must create the smaller drive and backup as much data on it as you can with the Knoppix live CD/DVD. After this you have now again some free disc space on your system drive and can repeat the GParted step to created a further backup drive.
2. You haven't the knowledge to work with Knoppix. Just post here if you need help on this.

Things that can be shortened:

1. Maybe there is already GParted or something similar in the Knoppix live CD/DVD integrated but I don't know it.


If you was successful on saving your data and reinstalling your operating system here a few recommends:

1. Store every of your important data to an own drive. So you can easy reinstall your operating system in the future if you have troubles.
2. Try the development version of Teeworlds. If this problem is really an exploit it is maybe fixed in this version. If not it helps to analyze the problem.
3. It makes no difference if you are using Avira AntiVir, AVG or another malware scanner. This 2 free scanners are on the same level and even at the minimum of the same level as commercial scanners. There is no need to waste money on them. Which scanner is currently the best switches in every second so it doesn't make really sense to switch every day to another one.

Anicouni wrote:

This was the latest version, 5.2, directly from the Teeworlds site.

It's version 0.5.2, not 5.2. And yes this makes an extremely big difference. Well, the most players are saying 5.2 but this is completely wrong.